Frequently Asked Questions

Find answers to common questions

How do I care for my leather handbag?

We recommend using a high-quality leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight or moisture to maintain the leather's natural texture.

Are your products covered by a warranty?

Yes, we offer a limited one-year warranty on handbags and small leather goods purchased directly through our website or authorized retailers.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 30 minutes of placement to request any modifications.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. Shipping costs and duties are calculated at checkout based on your location.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Klarna for interest-free installments.